To have professional and managerial responsibility for the provision of specialist palliative nursing services to staff and patients within the inpatient unit over a 24-hour period.

To promote an environment conducive to the training needs of all staff, including volunteers and participate in the teaching of all staff.

To maintain clinical input into the inpatient unit of the hospice.

Key Relationships


  • Clinical teams within the hospice
  • London Senior Management Team
  • External community teams
  • Education team
  • Fundraising team
  • Marie Curie Nursing Service


Accountabilities (Duties & Responsibilities)


  • Develop and implement a model of nursing for the inpatient unit which ensures each patient has an individual care plan which includes assessment, planning, implementation and evaluation of care.
  • Work with the multi-disciplinary team to provide a high standard of specialist palliative care to patients and their carers within the in-patient unit.
  • To participate in multi-disciplinary meetings.
  • Act as a specialist resource for patients, carers and non-specialist groups of staff.
  • Maintain accurate, up-to-date staff and patient records.
  • Develop a process for the management of inpatient activity monitoring and ensuring appropriate use of the hospice’s facilities (admissions and discharges).
  • Work with the multi-disciplinary team; take responsibility for the safe discharge of patients to the community service and linking this to the Marie Curie Nursing Service.
  • To manage the inpatient unit’s physical environment in terms of Health & Safety and cleanliness in conjunction with the maintenance and domestic teams.
  • To maintain specialist expertise underpinned by theory and to maintain clinical contact so to act as a role model to nursing staff.




Education and Development


  • Work closely with the Education Team, promote an environment conducive to the development needs of all staff, including volunteers, and participate in the teaching of all staff including clinical staff, student nurses, visiting students and volunteers.

  • Develop and participate in induction programmes for all new staff.



  • Provides highly effective communication with patients, families/carers.
  • Develops and maintains effective systems of communication between members of the nursing team, spanning both day and night duty and all wards.
  • Ensures effective communication and liaison with members of the multi-disciplinary team, support departments within the hospice, community and hospital teams and other primary care services.
  • Maintains accurate patient records ensuring all relevant information and outcomes are clear
  • Assists with leading the volunteers within the inpatient areas, ensuring appropriate support and guidance.
  • Manages complaints, compliments, and incidents, obtaining and sharing patient and carer feedback.




  • Provide and receive complex and sensitive information and ensures effective communication both internally to the hospice and with external organisations.
  • To foster a sensitive and caring atmosphere for patients, carers and staff leading the inpatient nursing teams by example and professionalism.
  • Promote good public relations with professional and non-professional visitors to the hospice.
  • Plan the work of the team by undertaking responsibility for the off-duty rota and holiday planning for the inpatient unit to always ensure adequate staffing and skill mix.
  • Manage ward stocks within identified resources and contribute to budget planning for the inpatient unit.
  • Participate in Marie Curie’s Personal Performance Review and Development programme by undertaking PPRDs and assisting staff to formulate Personal Development Plans.
  • Take an active role in the hospice’s clinical governance by contributing to policy and practice changes arising from, audits, complaints etc.
  • Take an active role in quality assurance initiatives including the setting and auditing of standards and implementing resulting action plans.
  • Participate in research projects and promote the use of evidence based practice.
  • Ensure that all activities are consistent with Marie Curie and the hospice policies and to ensure that staff are aware of any changes to the policies
  • Take responsibility for the implementation of clinical supervision for the inpatient unit.
  • In conjunction with the Head of Operations / Head of Quality & Clinical Practice, be responsible for the recruitment and selection of staff for the inpatient team.
  • Be responsible for infection control within the hospice.
  • Cover in the absence of the community team Leader and to manage the hospice site at agreed times.
  • Participate in the “on Call” rota for the Place Base.


Professional Responsibilities

  • At all times comply with the requirements of The NMC Code of Professional Conduct (2004).
  • Ensure practice is updated through professional study in line with the NMC PREP requirements.
  • Attend all mandatory courses and training.
  • Participate in annual performance review with the Head of Operations / Head of Quality & Clinical Practice to discuss own professional and managerial development and agree objectives in line with the hospice’s own business plan.



In addition to the specific duties and responsibilities outlined in this job description, all Marie Curie employees should be aware of their specific responsibilities towards the following:

  • Marie Curie is committed to encouraging volunteering throughout the organisation and as such the post holder will be expected to support and respect volunteers and may be asked to work alongside or supervise a volunteer as part of their role whilst working at Marie Curie.
  • Marie Curie operates a no-smoking policy. The post holder should either be a non-smoker or be prepared not to smoke in any Charity premises, grounds or vehicles or when on Marie Curie business outside the office.
  • Adhere to all health and safety and fire regulations and to co-operate with the Charity in maintaining good standards of health and safety.
  • Adhere to all information governance, privacy and security policies, standards, guidelines and procedures; practise and promote secure behaviours.
  • Always adhere to all Marie Curie policies and procedures.
  • Actively promote and support the safeguarding of vulnerable adults, young people and children, observing and adhering to Marie Curie policies on safeguarding.
  • Uphold ethical and professional standards and not behave in a manner that is likely to bring the Charity into disrepute.
  • Promote and sustain a responsible attitude towards equal opportunities and diversity within the Charity.
  • Demonstrate a commitment to ongoing registration requirements or any national professional or occupational standards associated with the role.
  • Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role.
  • For designated roles, the post holder will be responsible for health & safety, information governance, business continuity planning and/or risk management. (These responsibilities will be notified on appointment).

Job title                                   Ward Manager (Inpatients)

Salary scale                            Agenda for Change Pay Scale Band 7 (£20.54ph)

Annual leave entitlement        35 days (including 8 bank holidays)

Notice period                          3 Months

Working hours                        37.5 hours per week

Disclosure Check                   Enhanced with barred

Other benefits

  • Continued access to NHS Pension Scheme (subject to eligibility)
  • Marie Curie Group Personal Pension Scheme
  • Season ticket loan
  • Loan schemes for bikes; computers and satellite navigation systems

Tagged as: nurse, nursing, Ward manager